Fleet Maintenance Field Operations Manager

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At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As an Operations Supervisor, you’ll be asked to lead a dynamic team of managers and empower others to further develop their careers while also developing your seniority in the transportation industry.

Summary

The “ FOM ” supports the operations and personnel comprised of multiple locations. That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives, plans, and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers, supporting the sales process and assisting in problem resolution in regards to maintenance services. In addition, the role also participates in the growth of the branches (business unit) through increased customer retention, expansion, and new sales. The position ensures that all locations within the assigned branches, or business unit , under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Lastly, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.

We allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career and will set you up for a Director level role. This position comes with a competitive salary and great yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares

Business Unit- Western New England

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

The salary for this position ranges from $79,000 to $95,000. Employees may also be eligible to receive an annual bonus, as applicable.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( " by Women in Trucking, one of Fortune Magazine ’s “ World’s Most Admired Companies ”, & one of “Reader's Choice Excellence Awards ( ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award ( "

Here is from people that work here

This is Ryder:

Essential Functions

• Evaluate, coach and develops others on best practices regarding maintenance management within business unitOverall responsibility for performance management within maintenance teams
• Leads multiple Operations Managers to achieve and implement all aspects of operations management.
• Support, communicate and implement all corporate initiativesSupport, communicate and ensures compliance with all Federal, Provincial and local regulationsSupport, communicate and ensure compliance with all corporately mandated policies, procedures and processes
• Measure, track and perform on-going analysis to ensure process and financial objectives are met.Accountable for key maintenance measurements and results across his/her business unit or branchesAccountable for all maintenance related assets, cost and control
• This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process
• Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Effective leadership skills
• Strong leadership and communication skills
• Builds and manages effective teams
• Builds and manages effective teams
• Ability to influence internal and/or external constituents
• Strong interpersonal skills with the ability to influence and persuade others (internal and external)
• Aptitude to learn a new business and systems
• Receptive to change – change agent
• Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
• Must possess strong organization and delegation skills
• Working knowledge of the Sales process intermediate required
• Working knowledge of maintenance accounting and P&L intermediate required
• Excellent technical knowledge of specifications and applications advanced preferred

Qualifications

• Bachelor's degree required Business, Transportation Management or Related Field
• Five (5) years or more managing multiple Truck Maintenance locations or 1 large location required
• Five (5) years or more extensive, Maintenance and leadership experience (5+years) required
• Working knowledge of the Sales process intermediate required
• Working knowledge of maintenance accounting and P&L intermediate required
• Excellent technical knowledge of specifications and applications advanced preferred

DOT Regulated: No

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Job Category: Maintenance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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