Accounts Receivable Supervisor

Responsible for planning, organizing and supervising the operations of the Accounts

Receivables to ensure the unit is fully staffed, has expeditious training, guidance to be team-

players and provide claims billing techniques to perform at the highest level.

● Assists with the development of and implements the organization's revenue cycle / Indigent

care / care transitions plans / programs in accordance with the mission and strategic goals of

the organization, federal and state law and regulations, and accreditation standards.

● Serves, manages and supports the patient services and billing staff in handling claim follow-up

appropriately.

● Reviews and reports any issues on a regular basis at Revenue Cycle meetings on overall

performance of claims, billing goals and objectives.

● Assists in the development of and implements policies and procedures for prospective,

concurrent and retrospective case review, and reporting quality of care issues identified and

reported in the occurrence system related to Patient Access and Patient Financial Services.

● Implement performance improvement goals to focus on providing the highest quality claim

process, and providing knowledge of how to follow-up and correct billing errors.

● Train employees on the EHR systems and the daily claim process. Provide the understanding

of the different insurance payers, billing techniques, and how to maneuver through the

computer system pathways and understanding the policy/regulations relating to the

performance of the Accounts Receivable unit.

• Provide prompt and accurate response to staff questions, problems or informational needs.
• Prepare performance reviews and counsel employees on performance and/or work behavior.