Customer Logistics Manager - Launch
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Summary
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
The Customer Logistics Manager (Launch) will oversee the day-to-day operations within an assign function, and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Essential Functions
- Customer service satisfaction and expectation management
- Warehouse Management System knowledge (Manhattan Scale +++)
- Excell experience (Pivot tables, V lookups)
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
Additional Responsibilities
- Performs other duties as assigned.
- Shift: 1st (6am-2:30pm) Most days/ weeks
- Shift flexibility depending on customer need. (weekends/ 2nd shift)
Skills and Abilities
- Ability to work within international functional teams
- High level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off shift support in the event of critical customer network disruption or crisis
- Makes decisions in a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Union environment experience is a plus
Qualifications
- Associate's degree required
- Bachelor's degree preferred Related field
- Five (5) years or more Logistics, Transportation, Warehouse or industry related field experience required
- Five (5) years or more Previous plant experience required
- Five (5) years or more Contingency planning and crisis management support experience required
- One (1) year or more direct supervisory experience required
- Five (5) years or more 3PL experience required
- One (1) year or more LLP (lead Logistics Provider) background required
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, performance-based annual cost of living increases and we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering.
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 40,000 employees worldwide.
If you possess a strong work ethic and a burning desire to succeed and grow your career, and your work experience and/or education aligns with the Requirements and Responsibilities listed below, please APPLY NOW!!
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Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ()
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